The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...

Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and...

The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...

The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use...

The latest from @IWApublishing

RT : Today, we launched the conference program! Read the draft outline https://t.co/kTw5wCgCbH https://t.co/NLA0jNIU2W 2 days 22 hours ago
RT : A huge milestone: 216 villages with 96k people in Chapananga, Malawi, have been declared . https://t.co/wDTO0dFdL0 3 days 3 hours ago
's has risen to 1.144! See the latest issue of this great journal, featuring 2 papers… https://t.co/Qb5xDdZlOD 3 days 3 hours ago