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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Treatment Wetlands
The ebook edition of this title is freely available as an Open Access text.
Treatment Wetlands is the seventh volume in the Biological Wastewater...
Innovative Wastewater Treatment & Resource Recovery Technologies: Impacts on Energy, Economy and Environment
This book introduces the 3R concept applied to wastewater treatment and resource recovery under a double perspective. Firstly, it deals with innovative technologies leading to:...
Coagulation and Flocculation in Water and Wastewater Treatment – Third Edition
Coagulation and Flocculation in Water and Wastewater Treatment provides a comprehensive account of coagulation and flocculation techniques and technologies in a single volume covering theoretical...
Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
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Forthcoming books
Manuel des Droits de l'Homme à l'Eau Potable et à l'Assainissement à l’intention des Praticiens
Manuel des Droits de l'Homme à l'Eau Potable et à l'Assainissement à l’intention des Praticiens is the French translation of ...
Performance-Based Contracts (PBC) for Improving Utilities Efficiency
Scientific and Technical Report No. 24
Performance-Based Contracts (PBC) for Improving Utilities Efficiency: Experiences and Perspectives is a compendium of...
Clean Water Using Solar and Wind: outside the power grid
The aim of Clean Water Using Solar and Wind is to make water professionals aware of the possibilities that solar photo-voltaic (PV) and wind offer to bring, not only clean energy but also...
The Roadmap to Low Carbon Urban Water Utilities: An International guide to the WaCCliM approach
The transition to low-carbon urban water utilities is an innovative idea, only embraced by a few forward thinking utilities currently. This roadmap is directed at urban water utility managers in...
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New books
Phosphorus: Polluter and Resource of the Future: Removal and Recovery from Wastewater
Phosphorus has always been both a curse and a blessing. On the one hand, it is essential for all life forms and cannot be replaced by anything. On the other hand, wastewater treatment aims to...
Groundwater Allocation: Managing Growing Pressures on Quantity and Quality
Groundwater allocation determines who is able to use groundwater resources, how, when and where. It directly affects the value (economic, ecological, socio-cultural) that individuals and society...
Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
The Land-Water-Energy Nexus: Biophysical and Economic Consequences
This report contributes to the discussion of interconnections between scarce resources by highlighting the nexus between land, water and energy (the LWE nexus). It focuses on a dynamic, integrated...
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