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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Integrated Water Resources Management in Water-scarce Regions: Water Harvesting, Groundwater Desalination and Water Reuse in Namibia
The book consolidates the transdisciplinary research of the project “CuveWaters: Integrated Water Resources Management in Central Northern Namibia (Cuvelai Basin) in the SADC-Region” funded by the...
Coagulation and Flocculation in Water and Wastewater Treatment – Third Edition
Coagulation and Flocculation in Water and Wastewater Treatment provides a comprehensive account of coagulation and flocculation techniques and technologies in a single volume covering theoretical...
Innovative Wastewater Treatment & Resource Recovery Technologies: Impacts on Energy, Economy and Environment
This book introduces the 3R concept applied to wastewater treatment and resource recovery under a double perspective. Firstly, it deals with innovative technologies leading to:...
Experimental Methods in Wastewater Treatment
Over the past twenty years, the knowledge and understanding of wastewater treatment has advanced extensively and moved away from empirically based approaches to a fundamentally-based first...
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Forthcoming books
Performance-Based Contracts (PBC) for Improving Utilities Efficiency
Scientific and Technical Report No. 24
Performance-Based Contracts (PBC) for Improving Utilities Efficiency: Experiences and Perspectives is a compendium of...
Biofouling of Membrane Systems
Because of the uneven distribution of fresh water in time and space and the increasing human population, a large number of regions are experiencing water scarcity and stress. Membrane-based...
Clean Water Using Solar and Wind: Outside the Power Grid
The paperback of this book will be available September 2018. The ebook version will be released at the end of 2018.
Solar photo-voltaic (PV) and wind offer to bring both...
Manuel des Droits de l'Homme à l'Eau Potable et à l'Assainissement à l’intention des Praticiens
Manuel des Droits de l'Homme et à l'Eau Potable et à l'Assainissement à l’intention des Praticiens is the French translation of ...
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New books
Greenhouse Gas Emission and Mitigation in Municipal Wastewater Treatment Plants
Advanced wastewater treatment processes and novel technologies are adopted to improve nutrient removal from wastewater so as to meet stringent discharge standards. Municipal wastewater treatment...
Hazardous Pollutants in Biological Treatment Systems: Fundamentals and a Guide to Experimental Research
Hazardous pollutants are a growing concern in treatment engineering. In the past, biological treatment was mainly used for the removal of bulk organic matter and the nutrients nitrogen and...
Groundwater Allocation: Managing Growing Pressures on Quantity and Quality
Groundwater allocation determines who is able to use groundwater resources, how, when and where. It directly affects the value (economic, ecological, socio-cultural) that individuals and society...
Water Risk Hotspots for Agriculture
Agriculture is expected to face increasing water risks that will impact production, markets, trade and food security - risks that can be mitigated with targeted policy actions on water hotspots....
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