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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Now available in Portuguese: ...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
Innovative Wastewater Treatment & Resource Recovery Technologies: Impacts on Energy, Economy and Environment
This book introduces the 3R concept applied to wastewater treatment and resource recovery under a double perspective. Firstly, it deals with innovative technologies leading to:...
Phosphorus: Polluter and Resource of the Future: Removal and Recovery from Wastewater
Phosphorus has always been both a curse and a blessing. On the one hand, it is essential for all life forms and cannot be replaced by anything. On the other hand, wastewater treatment aims to...
Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Now available in Portuguese: ...
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Forthcoming books
Water Consumption, Tariffs and Regulation
Water Consumption, Tariffs and Regulation aims to provide a statistical overview about water abstraction, consumption, tariffs and data on sewage and wastewater treatment at an...
Sustainable Urban Metabolism: Strategies and technologies for energy and materials recovery from water and wastes
Sustainable Urban Metabolism summarizes the state-of-the-art in issues related to sustainable urban metabolism referred to treatment and management of water, wastewater and solid wastes,...
Resilient Water Services and Systems: The Foundation of Well-being
The book provides an overarching framework on water and sanitation services and how they are coping with resilience, aging infrastructure and climate change. The editors present conceptual...
Post Treatments of Anaerobically Treated Effluent
The anaerobic process is considered to be a sustainable technology for organic waste treatment mainly due to its lower energy consumption and production of residual solids coupled with the...
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New books
Hydrological Design of Multipurpose Micro-catchment Rainwater Management
Rainwater as a resource has been underrated due to scientific misunderstandings about its quality, the lack of hydrologic design tools for small catchments, such as roofs, the preference for large...
Gestion des Boues de Vidange: Approche intégrée pour la mise en œuvre et l’exploitation
This book is the French Translation of Faecal Sludge Management: Systems Approach for Implementation...
Water Risk Hotspots for Agriculture
Agriculture is expected to face increasing water risks that will impact production, markets, trade and food security - risks that can be mitigated with targeted policy actions on water hotspots....
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