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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Advanced Oxidation Processes for Water Treatment: Fundamentals and Applications
Advanced Oxidation Processes (AOPs) rely on the efficient generation of reactive radical species and are increasingly attractive options for water remediation from a wide variety of organic...
Innovative Wastewater Treatment & Resource Recovery Technologies: Impacts on Energy, Economy and Environment
This book introduces the 3R concept applied to wastewater treatment and resource recovery under a double perspective. Firstly, it deals with innovative technologies leading to:...
Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Integrated Water Resources Management in Water-scarce Regions: Water Harvesting, Groundwater Desalination and Water Reuse in Namibia
The book consolidates the transdisciplinary research of the project “CuveWaters: Integrated Water Resources Management in Central Northern Namibia (Cuvelai Basin) in the SADC-Region” funded by the...
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Forthcoming books
Performance-Based Contracts (PBC) for Improving Utilities Efficiency
Scientific and Technical Report No. 24
Performance-Based Contracts (PBC) for Improving Utilities Efficiency: Experiences and Perspectives is a compendium of...
Clean Water Using Solar and Wind: Outside the Power Grid
The paperback of this book will be available September 2018. The ebook version will be released at the end of 2018.
Solar photo-voltaic (PV) and wind offer to bring both...
Manuel des Droits de l'Homme à l'Eau Potable et à l'Assainissement à l’intention des Praticiens
Manuel des Droits de l'Homme et à l'Eau Potable et à l'Assainissement à l’intention des Praticiens is the French translation of ...
The Roadmap to Low Carbon Urban Water Utilities: An International guide to the WaCCliM approach
The transition to low-carbon urban water utilities is an innovative idea, only embraced by a few forward thinking utilities currently. This roadmap is directed at urban water utility managers in...
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New books
Hydrological Design of Multipurpose Micro-catchment Rainwater Management
Rainwater as a resource has been underrated due to scientific misunderstandings about its quality, the lack of hydrologic design tools for small catchments, such as roofs, the preference for large...
Activated Sludge Separation Problems: Theory, Control Measures, Practical Experiences – Second Edition
Activated Sludge Separation Problems: Theory, Control Measures, Practical Experiences, Second Edition, describes the most common activated sludge separation problems and explains...
Water Risk Hotspots for Agriculture
Agriculture is expected to face increasing water risks that will impact production, markets, trade and food security - risks that can be mitigated with targeted policy actions on water hotspots....
Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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