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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Coagulation and Flocculation in Water and Wastewater Treatment – Third Edition
Coagulation and Flocculation in Water and Wastewater Treatment provides a comprehensive account of coagulation and flocculation techniques and technologies in a single volume covering theoretical...
Clean Water Using Solar and Wind: Outside the Power Grid
The paperback of this book will be available September 2018. The ebook version will be released at the end of 2018.
Solar photo-voltaic (PV) and wind offer to bring both...
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Forthcoming books
Performance-Based Contracts (PBC) for Improving Utilities Efficiency
Scientific and Technical Report No. 24
Performance-Based Contracts (PBC) for Improving Utilities Efficiency: Experiences and Perspectives is a compendium of...
Clean Water Using Solar and Wind: Outside the Power Grid
The paperback of this book will be available September 2018. The ebook version will be released at the end of 2018.
Solar photo-voltaic (PV) and wind offer to bring both...
Manuel des Droits de l'Homme à l'Eau Potable et à l'Assainissement à l’intention des Praticiens
Manuel des Droits de l'Homme et à l'Eau Potable et à l'Assainissement à l’intention des Praticiens is the French translation of ...
The Roadmap to Low Carbon Urban Water Utilities: An International guide to the WaCCliM approach
The transition to low-carbon urban water utilities is an innovative idea, only embraced by a few forward thinking utilities currently. This roadmap is directed at urban water utility managers in...
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New books
Hazardous Pollutants in Biological Treatment Systems: Fundamentals and a Guide to Experimental Research
Hazardous pollutants are a growing concern in treatment engineering. In the past, biological treatment was mainly used for the removal of bulk organic matter and the nutrients nitrogen and...
Enhancing Water Use Efficiency in Korea
The report, building on a policy dialogue with a range of stakeholders in Korea, analyses how economic policy instruments under the responsibility of the Korean Ministry of Land, Infrastructure...
The Land-Water-Energy Nexus: Biophysical and Economic Consequences
This report contributes to the discussion of interconnections between scarce resources by highlighting the nexus between land, water and energy (the LWE nexus). It focuses on a dynamic, integrated...
Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
The latest from @IWApublishing
RT @qcabrera: As a great Congress comes to an end, we enter the Vice Presidency in great company!
Congratulations to Tokyo2018… https://t.co/qWXuMUnH98 —
20 hours 13 min ago
We've had a fantastic #WorldWaterCongress in Tokyo!
Curious about what we got up to? Read what our authors and ed… https://t.co/76jcHyqpWi —
1 day 27 min ago
RT @IWAP_OA: Couldn’t make it to our #BGSLaunch at the IWA #WorldWaterCongress in Tokyo, Japan?
Read all about it here:… https://t.co/qPoWPBjSNn —
1 day 52 min ago