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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Now available in Portuguese: ...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
Hydrological Design of Multipurpose Micro-catchment Rainwater Management
Rainwater as a resource has been underrated due to scientific misunderstandings about its quality, the lack of hydrologic design tools for small catchments, such as roofs, the preference for large...
Hazardous Pollutants in Biological Treatment Systems: Fundamentals and a Guide to Experimental Research
Hazardous pollutants are a growing concern in treatment engineering. In the past, biological treatment was mainly used for the removal of bulk organic matter and the nutrients nitrogen and...
Experimental Methods in Wastewater Treatment
Over the past twenty years, the knowledge and understanding of wastewater treatment has advanced extensively and moved away from empirically based approaches to a fundamentally-based first...
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Forthcoming books
Phosphorus: Polluter and Resource of the Future: Removal and Recovery from Wastewater
Phosphorus has always been both a curse and a blessing. On the one hand, it is essential for all life forms and cannot be replaced by anything. On the other hand, wastewater treatment aims to...
Water, Energy, and Environment – A Primer
Access to clean water and energy are critical to economic growth and sustainable development. Providing water and energy services has important environmental impacts. Understanding the...
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New books
Advanced Oxidation Processes for Water Treatment: Fundamentals and Applications
Advanced Oxidation Processes (AOPs) rely on the efficient generation of reactive radical species and are increasingly attractive options for water remediation from a wide variety of organic...
Activated Sludge Separation Problems: Theory, Control Measures, Practical Experiences – Second Edition
Activated Sludge Separation Problems: Theory, Control Measures, Practical Experiences, Second Edition, describes the most common activated sludge separation problems and explains...
Gestion des Boues de Vidange: Approche intégrée pour la mise en œuvre et l’exploitation
This book is the French Translation of Faecal Sludge Management: Systems Approach for Implementation...
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