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The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators.
The publication comprises the text and a CD-ROM with the SIGMA Lite WW software, developed by Instituto Tecnologico del Agua (ITA), Valencia Polytechnic University, Spain.
The focus is on those performance indicators considered to be the most relevant for the majority of wastewater utilities, to be used routinely at management level and potentially for metric benchmarking practices.
A set of three comprehensive appendices includes a glossary of technical terms, specifications of each parameter required to assess the performance indicators and an introduction to the software with tips for use and an example of application.
This product will be an invaluable reference source for all those concerned with managing the performance of wastewater services including customer groups, utility managers and policy-makers, regulators and other stakeholders.
Contents
Performance Indicators for Water Supply Services - Second Edition
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...
Benchmarking Water Services
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and...
Performance Indicators for Water Supply Services: Third Edition
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...
Process Benchmarking in the Water Industry
Free market mechanisms increasingly influence former monopoly sectors such as water and wastewater services with requirements for more transparency and efficiency. Small and large-scale consumers...
Energy Efficiency in Wastewater Treatment in North America: A Compendium of Best Practices and Case Studies of Novel Approaches
After manpower, energy is the highest operating cost item for most the wastewater utilities. Over the last decade, the implementation of new technologies to meet new effluent limits and water...
Marine Wastewater Outfalls and Treatment Systems
Wastewater disposal by marine outfalls is proven and effective and is a reliable and cost effective solution with minimal environmental impacts. The design and siting of submarine outfalls is a...
Cryptosporidium Removal, Occurrence, and Inactivation Methods for Wastewater
Treatment of drinking water was once considered sufficient for reducing the risk of infection from pathogenic organisms. However, as our knowledge of established and emerging pathogens in water...
Standard Definitions for Water Losses
A compendium of terms and acronyms and their associated definition in common use in the field of water loss management.