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The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators.
The publication comprises the text and a CD-ROM with the SIGMA Lite WW software, developed by Instituto Tecnologico del Agua (ITA), Valencia Polytechnic University, Spain.
The focus is on those performance indicators considered to be the most relevant for the majority of wastewater utilities, to be used routinely at management level and potentially for metric benchmarking practices.
A set of three comprehensive appendices includes a glossary of technical terms, specifications of each parameter required to assess the performance indicators and an introduction to the software with tips for use and an example of application.
This product will be an invaluable reference source for all those concerned with managing the performance of wastewater services including customer groups, utility managers and policy-makers, regulators and other stakeholders.
Contents
Performance Indicators for Water Supply Services: Third Edition
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...
Benchmarking Water Services
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and...
Performance Indicators for Water Supply Services - Second Edition
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...
Process Benchmarking in the Water Industry
Free market mechanisms increasingly influence former monopoly sectors such as water and wastewater services with requirements for more transparency and efficiency. Small and large-scale consumers...
Twort's Water Supply, 7th Edition
Twort's Water Supply, Seventh Edition, provides the latest tools and techniques to meet engineering challenges over dwindling natural resources. The book has expanded coverage of waste...
Non-traditional Indicators of System Performance
The use of real-time sensors and supervisory control and data acquisition (SCADA) systems has become commonplace in large centralized wastewater treatment systems. On-line sensors and SCADA...
Development of Protocols and Methods for Predicting the Remaining Economic Life of Wastewater Pipe Infrastructure Assets: Phase 1 (Development of Standard Data Structure to Support Wastewater Pipe Condition and Performance Prediction)
Accurate prediction of wastewater pipe structural and functional deterioration plays an essential role in the utility asset management process and capital investment planning. The key to...
Triple Bottom Line Evaluation of Biosolids Management Options
The overall goal of this energy project was to aid water resource recovery facilities (WRRF) in moving toward “net-zero” energy use through near-at-hand practices and technologies in the areas of...