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The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators.
The publication comprises the text and a CD-ROM with the SIGMA Lite WW software, developed by Instituto Tecnologico del Agua (ITA), Valencia Polytechnic University, Spain.
The focus is on those performance indicators considered to be the most relevant for the majority of wastewater utilities, to be used routinely at management level and potentially for metric benchmarking practices.
A set of three comprehensive appendices includes a glossary of technical terms, specifications of each parameter required to assess the performance indicators and an introduction to the software with tips for use and an example of application.
This product will be an invaluable reference source for all those concerned with managing the performance of wastewater services including customer groups, utility managers and policy-makers, regulators and other stakeholders.
Contents
Performance Indicators for Water Supply Services - Second Edition
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...
Benchmarking Water Services
Benchmarking has become a key tool in the water industry to promote and achieve performance targets for utilities. The use of this tool for performance improvement through systematic search and...
Process Benchmarking in the Water Industry
Free market mechanisms increasingly influence former monopoly sectors such as water and wastewater services with requirements for more transparency and efficiency. Small and large-scale consumers...
Performance Indicators for Water Supply Services: Third Edition
The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a...
Safe Drinking Water
Drinking water provides an efficient source for the spread of gastrointestinal microbial pathogens capable of causing serious human disease.
The massive death toll and burden of disease...
Optimizing Biotreatment: Integrated Process Models and Control Strategies
The overall objective of this research project is to develop and implement model-based control strategies for improving biological treatment and document the methodology, benefits, and effort...
Sewer Lateral Electro Scan Field Verification Pilot
This research effort evaluated an innovative sewer lateral condition assessment tool in unique testing conditions, providing an opportunity for comparison to other traditional assessment...
Management Practice for Wastewater Pipelines: Synthesis Report
This report presents state-of-the-art literature and current practice review of management practices for wastewater pipelines. These practices focus on the pipe condition evaluation and prediction...