Open Access Week 2018: Open Access for the Developing World Open Access Week 2018: Open Access for the Developing World

Are you a researcher in Bangladesh? Are you collaborating with someone in Uganda? Did you know that you're eligible to publish Open Access for free in any IWA Publishing journal?

Open Access Week 2018: Open Access Publishing Options Open Access Week 2018: Open Access Publishing Options

As Open Access (OA) becomes more and more prevalent, so do the options for authors seeking to publish OA. The question shifts from “should I publish OA?” to “where should I publish OA?”. 

IWA Publishing Signs First ‘Read & Publish’ Deal with Leading Dutch Institutions IWA Publishing Signs First ‘Read & Publish’ Deal with Leading Dutch Institutions

Last week marked a momentous step for IWA Publishing in our committed progress towards Open Access (OA). On Tuesday, 2 October 2018 we signed our first ‘Read and Publish’ agreement with Delft University of Technology and Wageningen University & Research(WUR).

Blue-Green Systems Launches in Palermo, Italy Blue-Green Systems Launches in Palermo, Italy

Co-Editor in Chief, Ana Deletic, announced the launch of our new Open Access journal to over 300 delegates at the opening ceremony of the 11th International Conference on Urban Drainage Modelling in Palermo, Sicily.

Blue-Green Systems Launches at IWA World Water Congress in Tokyo, Japan Blue-Green Systems Launches at IWA World Water Congress in Tokyo, Japan

We are thrilled to have celebrated the launch of our latest Open Access journal, Blue-Green Systems at the IWA World Water Congress in Tokyo, Japan this Wednesday, 19 September, 2018.

Blue-Green Systems: launching in 3 cities across the globe! Blue-Green Systems: launching in 3 cities across the globe!

We are thrilled to be launching our latest IWA Publishing journal, Blue-Green Systems in 3 major cities across the globe in the next 3 weeks: Xi'An, China; Tokyo, Japan; Palermo, Italy.

The Service-Recovery Paradox: Why Complaints are Good for an Organisation The Service-Recovery Paradox: Why Complaints are Good for an Organisation

The final part in this author blog series presents the service-recovery paradox and addresses how water utilities companies can use customer complaints to their advantage.

Internal Marketing: The Engineering-Marketing Interface Internal Marketing: The Engineering-Marketing Interface

In the part four of five in our author blog series, Dr Peter Prevos indicates a tension between technicians and marketers in water utilities and the importance of "internal marketing" in addressing this, ultimately improving service quality. 

Crafting Value Propositions for Water Utilities Crafting Value Propositions for Water Utilities

In the third of a 5-part author blog seriesDr Peter Prevos explains how water is not only biologically crucial but a significant factor in our private and social behaviour.

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