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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Also available in Portuguese (...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Hydrological Design of Multipurpose Micro-catchment Rainwater Management
Rainwater as a resource has been underrated due to scientific misunderstandings about its quality, the lack of hydrologic design tools for small catchments, such as roofs, the preference for large...
Integrated Water Resources Management in Water-scarce Regions: Water Harvesting, Groundwater Desalination and Water Reuse in Namibia
The book consolidates the transdisciplinary research of the project “CuveWaters: Integrated Water Resources Management in Central Northern Namibia (Cuvelai Basin) in the SADC-Region” funded by the...
Experimental Methods in Wastewater Treatment
Over the past twenty years, the knowledge and understanding of wastewater treatment has advanced extensively and moved away from empirically based approaches to a fundamentally-based first...
Treatment Wetlands
The ebook edition of this title is freely available as an Open Access text.
Treatment Wetlands is the seventh volume in the Biological Wastewater...
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Forthcoming books
Performance-Based Contracts (PBC) for Improving Utilities Efficiency
Scientific and Technical Report No. 24
Performance-Based Contracts (PBC) for Improving Utilities Efficiency: Experiences and Perspectives is a compendium of...
The Roadmap to Low Carbon Urban Water Utilities: An International guide to the WaCCliM approach
The transition to low-carbon urban water utilities is an innovative idea, only embraced by a few forward thinking utilities currently. This roadmap is directed at urban water utility managers in...
Biofouling of Membrane Systems
Because of the uneven distribution of fresh water in time and space and the increasing human population, a large number of regions are experiencing water scarcity and stress. Membrane-based...
Clean Water Using Solar and Wind: Outside the Power Grid
The paperback of this book will be available September 2018. The ebook version will be released at the end of 2018.
Solar photo-voltaic (PV) and wind offer to bring both...
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New books
Hazardous Pollutants in Biological Treatment Systems: Fundamentals and a Guide to Experimental Research
Hazardous pollutants are a growing concern in treatment engineering. In the past, biological treatment was mainly used for the removal of bulk organic matter and the nutrients nitrogen and...
Phosphorus: Polluter and Resource of the Future: Removal and Recovery from Wastewater
Phosphorus has always been both a curse and a blessing. On the one hand, it is essential for all life forms and cannot be replaced by anything. On the other hand, wastewater treatment aims to...
Water Risk Hotspots for Agriculture
Agriculture is expected to face increasing water risks that will impact production, markets, trade and food security - risks that can be mitigated with targeted policy actions on water hotspots....
The latest from @IWApublishing
RT @qcabrera: As a great Congress comes to an end, we enter the Vice Presidency in great company!
Congratulations to Tokyo2018… https://t.co/qWXuMUnH98 —
2 days 15 hours ago
We've had a fantastic #WorldWaterCongress in Tokyo!
Curious about what we got up to? Read what our authors and ed… https://t.co/76jcHyqpWi —
2 days 19 hours ago
RT @IWAP_OA: Couldn’t make it to our #BGSLaunch at the IWA #WorldWaterCongress in Tokyo, Japan?
Read all about it here:… https://t.co/qPoWPBjSNn —
2 days 20 hours ago