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Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
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Wealth Creation without Pollution - Designing for Industry, Ecobusiness Parks and Industrial Estates
The development of eco-industrial parks and associated ‘ecological industry’ concepts offer progressive integrated approaches to resolve pollution problems from effluents and wastes of all kinds...
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Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Now available in Portuguese: ...
Information for all aspects of water, wastewater and related environmental fields
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Featured books
Phosphorus: Polluter and Resource of the Future: Removal and Recovery from Wastewater
Phosphorus has always been both a curse and a blessing. On the one hand, it is essential for all life forms and cannot be replaced by anything. On the other hand, wastewater treatment aims to...
Treatment Wetlands
The ebook edition of this title is freely available as an Open Access text.
Treatment Wetlands is the seventh volume in the Biological Wastewater...
Hydrological Design of Multipurpose Micro-catchment Rainwater Management
Rainwater as a resource has been underrated due to scientific misunderstandings about its quality, the lack of hydrologic design tools for small catchments, such as roofs, the preference for large...
Manual on the Human Rights to Safe Drinking Water and Sanitation for Practitioners
Now available in Portuguese: ...
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Forthcoming books
Gestion des Boues de Vidange: Approche intégrée pour la mise en œuvre et l’exploitation
This book is the French Translation of Faecal Sludge Management: Systems Approach for Implementation...
Water, Energy, and Environment – A Primer
Access to clean water and energy are critical to economic growth and sustainable development. Providing water and energy services has important environmental impacts. Understanding the...
CFD Modelling for Wastewater Treatment Processes
Contents:
Why CFD?; Fundamentals of Good Modelling Practice; Hydraulic Analysis; Unit Process Case Studies; Research Needs.
Sustainable Urban Metabolism: Strategies and technologies for energy and materials recovery from water and wastes
Sustainable Urban Metabolism summarizes the state-of-the-art in issues related to sustainable urban metabolism referred to treatment and management of water, wastewater and solid wastes,...
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New books
Customer Experience Management for Water Utilities: Marketing urban water supply
Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...
Benchmarking Para Servicios de Agua
This free ebook PDF is theSpanish version of Benchmarking Water Services: Guiding water...
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