Introducing Water Utility Marketing: Using Social Science to Create Customer Value Introducing Water Utility Marketing: Using Social Science to Create Customer Value

In the first of a 5-part author blog series, Dr Peter Prevos introduces important elements of assessing the success of water utilities from a qualitative, customer-focused approach.

VIDEO: Customer Experience Management for Water Utilities VIDEO: Customer Experience Management for Water Utilities

In advance of a 5-part author blog series on marketing water utilities, we share a video introduction to the crucial concepts in considering urban water supply from a marketing perspective.

New Open Access Study on Water, Climate Change and the Citrus Industry New Open Access Study on Water, Climate Change and the Citrus Industry

The authors of an insightful new paper in the Journal of Water and Climate Change summarise the concepts of their research.

New submission category added to top IWA Publishing journals New submission category added to top IWA Publishing journals

IWA Publishing are very pleased to announce that Water Science & Technology and WST: Water Supply have launched a new submission category, “Mini Review”, for both journals.

IWA Development Congress - Open Access Waiver Competition IWA Development Congress - Open Access Waiver Competition

In honor of this year's IWA Development Congress in Buenos Aires, we gave delegates the chance to win a 100% fee waiver to publish their paper Open Access in any one of our 12 IWA Journals.

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Wealth Creation without Pollution: free foreword from Sir Vince Cable Wealth Creation without Pollution: free foreword from Sir Vince Cable

Sir Vince Cable (MP) underlines the important themes in this new book from both a commercial and an environmental perspective. 

World Toilet Day article collection: free access for limited time World Toilet Day article collection: free access for limited time

To celebrate World Toilet Day, IWA Publishing compiled a collection of recent relevant papers that will all be free to access until December.

Water & Development Congress Author Series: Juan M. Lema & Sonia Suárez

To celebrate the IWA Water and Development Congress & Exhibition 2017 we're featuring essential books and interviews from their authors about important topics from the event.

Water & Development Congress Author Series: Bambos Charalambous

To celebrate the IWA Water and Development Congress & Exhibition 2017 we're featuring essential books and interviews from their authors about important topics from the event.

Water & Development Congress Author Series: Enrique Cabrera

To celebrate the IWA Water and Development Congress & Exhibition 2017 we're featuring essential books and interviews from their authors about important topics from the event.

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RT : Finally the uncorrected proof of my accepted paper is online...... Feel free to read, use and cite. https://t.co/HScP2fT8Ih 4 hours 55 min ago
RT : Antibiotic-resistant staphylococci from WWTP and grey-water samples in Ile-Ife, Nigeria . Feel free t… https://t.co/VYnTwn74iV 4 hours 55 min ago
A new blog post from one of the authors of a new Journal of Hydroinformatics paper: 'Daily runoff forecasting based… https://t.co/Y8sQTGcjZU 9 hours 14 min ago