Customer Experience Management for Water Utilities presents a practical framework for water utilities to become more focussed on their customers. This framework is founded on Service-...

Finnish Water Services: Experiences in Global Perspective, the latest book by UNESCO Chair holder Tapio S. Katko, challenges the reader to assess critical sector issues:

Can 24/7...

Ground water is a source for drinking and industrial water supply and pollution created by active industrial sites which often cause social, health, and environmental problems.  This groundwater...

Today there is increasing pressure on the water infrastructure and although unsustainable water extraction and wastewater handling can continue for a while, at some point water needs to be managed...

Water risks and security are a major global hazard in the 21st century and it is essential that water professionals have a solid grounding in the principles of preventative risk management.

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The overall goal of this energy project was to aid water resource recovery facilities (WRRF) in moving toward “net-zero” energy use through near-at-hand practices and technologies in the areas of...

For the student edition of this book, click here....

Nanotechnology in Industrial Wastewater Treatment is a state of the art reference book. The book is particularly useful for wastewater technology development laboratories and...

In 1996, the Electric Power Research Institute (EPRI) published a report entitled Water and Wastewater Industries: Characteristics and Energy Management Opportunities which described how...

Industrial MBRs' is a concise guide to the design, operation and general implementation of membrane bioreactor (MBR) technology in the treatment of industrial effluents. Industrial sectors...

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