Crafting Value Propositions for Water Utilities Crafting Value Propositions for Water Utilities

In the third of a 5-part author blog seriesDr Peter Prevos explains how water is not only biologically crucial but a significant factor in our private and social behaviour.

The Water Utility Marketing Mix: Looking beyond Purity, Pressure, Pumps and Pipes The Water Utility Marketing Mix: Looking beyond Purity, Pressure, Pumps and Pipes

In the second of a 5-part author blog series, Dr Peter Prevos discusses his research into the water utility "marketing mix" and how this provides valuable insight into service quality.

Introducing Water Utility Marketing: Using Social Science to Create Customer Value Introducing Water Utility Marketing: Using Social Science to Create Customer Value

In the first of a 5-part author blog series, Dr Peter Prevos introduces important elements of assessing the success of water utilities from a qualitative, customer-focused approach.

VIDEO: Customer Experience Management for Water Utilities VIDEO: Customer Experience Management for Water Utilities

In advance of a 5-part author blog series on marketing water utilities, we share a video introduction to the crucial concepts in considering urban water supply from a marketing perspective.

New Open Access Study on Water, Climate Change and the Citrus Industry New Open Access Study on Water, Climate Change and the Citrus Industry

The authors of an insightful new paper in the Journal of Water and Climate Change summarise the concepts of their research.

IWA Development Congress - Open Access Waiver Competition IWA Development Congress - Open Access Waiver Competition

In honor of this year's IWA Development Congress in Buenos Aires, we gave delegates the chance to win a 100% fee waiver to publish their paper Open Access in any one of our 12 IWA Journals.

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Wealth Creation without Pollution: free foreword from Sir Vince Cable Wealth Creation without Pollution: free foreword from Sir Vince Cable

Sir Vince Cable (MP) underlines the important themes in this new book from both a commercial and an environmental perspective. 

Leading Edge Technologies 2017 series: Wolfgang Rauch

To celebrate the Leading Edge Conference on Water and Wastewater Technologies (LET 2017), we spoke to key authors and editors about the event and exciting technological developments in the field.

Experiences of Budapest Waterworks with state, municipal ownership structures and with the involvement of private funding

This journal author post covers some key points of a case study of Budapest Waterworks during changes of ownership and funding, considering the pros and cons of private funding and of Public Private Partnership projects in the water sector.

Industrial Wastewater Treatment

Industrial wastewater treatment covers the mechanisms and processes used to treat waters that have been contaminated in some way by anthropogenic industrial or commercial activities prior to its release into the environment or its re-use.

Most industries produce some wet waste although recent trends in the developed world have been to minimise such production or recycle such waste within the production process. However, many industries remain dependent on processes that produce wastewaters.

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